For the order data exchange, TB.One calls the channel on a regular base for the retrieval of incoming orders in the Tradebyte standard "
The merchant sends back a message to TB.One, i.e. The confirmation that the order has been processed. At manual processing, this message is created directly in TB.One. Depending on the type of processing, a message can be a dispatch advice, a cancellation message or, later on, a returns message. The message is then passed on to the channel.
Both, orders and messages have influence on the stock of the articles stored in TB.One.
In general, the channel administers the payment handling with the end customer and sends orders in paid state only. In addition, the channel is responsible for the communication with the customer regarding cancellations (due to missing stock) and returns. Consider beforehand how to handle faulty states of returned goods.