Process overview

Product data exchange

Product data may be imported from the ERP system of the merchant into TB.One or manually created. General product data that are valid for every destination channel are called master data. The import takes place as XML file in the Tradebyte standard TB.CAT. Stocks and changes, too, can either be imported or maintained manually.

After the enrichment of the data for the destination channel, the product and volatile data are retrieved and processed from the web-shop per REST. The communication between TB.One and the channel is managed per TB.CAT that must be accordingly processed by the channel.

If special properties such as size and colour for fashion should later on always be provided by the connected merchants,the mandatory and optional values must be collected in a list or a short manual and be given to the merchant.

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Order data exchange

For the order data exchange, TB.One calls the channel on a regular base for the retrieval of incoming orders in the Tradebyte standard "TB.Order” as XML file via REST. The orders may then be processed in TB.One or be passed on to a merchant ERP system.

The merchant sends back a message to TB.One, i.e. The confirmation that the order has been processed. At manual processing, this message is created directly in TB.One. Depending on the type of processing, a message can be a dispatch advice, a cancellation message or, later on, a returns message. The message is then passed on to the channel.

Both, orders and messages have influence on the stock of the articles stored in TB.One.

In general, the channel administers the payment handling with the end customer and sends orders in paid state only. In addition, the channel is responsible for the communication with the customer regarding cancellations (due to missing stock) and returns. Consider beforehand how to handle faulty states of returned goods.

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